About Our Company

Two hands reaching for each other against a green background

A Client-First Approach to Everything

Our client-first approach and comprehensive one-on-one care help us improve our clients' well-being and bring energy, independence and joy to this special stage of their lives. We raise the standard of care by working closely with each client's family and medical team to build the most effective care plan for their changing needs.

Professional, Educated, and Trained Caregivers Eager to Help

Caregivers are at the core of everything we do, and having the right people, with the right attitude and a real desire to help others, is what sets us apart. We have a thorough screening process and a dedicated recruiting team. Beyond industry standards such as background checks, work experience and the right level of education, we look for caregivers who stand out in their careers: people who take pride in helping others, love to learn, and work well as part of a team. We want the best caregivers on our team so we can offer the best care to our clients.

A caregiver in a white coat holding an older person's hands

Testimonials

What Families Say About Us

5 out of 5 stars
“Before Natalia Powell had her own agency, Royal Oaks Home Care, she had come to my attention because of her excellent reputation as an experienced caregiver among people in my mother’s community. She was universally recommended by many of my mother’s friends. Since Natalia is so busy running her own agency, she is less available in that capacity than she had been in the past. However, while I was looking for high quality help for my mother last year, she assisted me on numerous occasions, and it became clear to me why she is so highly regarded. Natalia is an exceptionally responsible, hard-working, compassionate person. She is constantly busy when she is working, and is not the type that would ever feel comfortable sitting around. I always felt that my mother was completely safe in Natalia’s competent hands. It has also become apparent to me that she expects the same high standards from the people she hires as caregivers in her agency. Natalia put me in touch with a caregiver, who has been working with my mom and is an extremely adept caregiver. I feel equally secure leaving my mom in her capable hands. Like Natalia, the caregiver is diligent, experienced, conscientious, and caring. I am deeply grateful to have had these two skilled, trustworthy people working with my beloved mother.”
Natalie L., Ph.D.Palm Beach
5 out of 5 stars
“Having your caregiver help my mom at her assisted living facility has been a blessing. I would highly recommend Natalia and Royal Oaks Home Care to anyone who needs help.”
Alfia DeckertPalm Beach
5 out of 5 stars
“I want to thank you for the time you spent with my aunt in the past three months. You were always courteous and understanding. There was never any questioning but always a genuine willingness to help. You were always punctual and concerned about her health and I appreciate everything you have done. Thank you from the bottom of my heart.”
Irina K.Palm Beach
5 out of 5 stars
“Natalia from Royal Oaks provided care for my Dad’s significant other before she passed and is now providing care for my Dad. While many agencies can provide care, it’s Natalia’s caring about the people she works for that sets her apart. With my Dad in FL, and all his kids living in MA, it’s comforting to know Natalia is in my Dad’s life.”
Doug RossPalm Beach

FAQ

Frequently Asked Questions

If you have any questions about our home care services, billing, care plans or anything else, please contact us.

01.How can I get started?

If you have a supported insurance plan or are ready to move forward with private pay, all that's left is to schedule an in-person assessment with one of our dedicated case managers. Our business hours are Monday through Friday, 9:00 a.m. to 8:30 p.m.. Our number is (561) 502-5919.

02.Which insurance plans does Royal Oaks Home Care accept?

We accept all major long-term care insurance plans, as well as private pay:

Unum
AIG
CNA
Humana
Mutual of Omaha
Genworth
MetLife
John Hancock

We often add new commercial and private insurers to our list. If you don't see your insurance above, there's a good chance we have started working with them recently. Please call to confirm whether we accept your insurance.

03.Do you follow COVID-19 safety protocols?

Safety is important to us, so we strictly follow the safety protocols issued by the Agency for Health Care Administration. For example, to keep clients safe, our caregivers wear protective face masks, wash their hands routinely, and keep the client at a safe distance from strangers. Every caregiver is also routinely tested for COVID-19.

We're Hiring

Become a caregiver at Royal Oaks Home Care and enjoy a healthy work environment, competitive pay and strong support from the whole team.

Apply today

For Referral Partners

Are you a health care professional interested in setting up a referral partnership? Please contact us.