1. Introduction
Welcome to Royal Oaks Home Care (“we”, “our”, “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.royaloakshomecare.com] (the “Site”).
2. Information We Collect
Personal Information: We may collect personal information that you voluntarily provide to us when you contact us, request a service, or sign up for our newsletter. This information may include your name, email address, phone number, and other contact details.
Usage Data: We may collect information about your interactions with our Site, such as IP address, browser type, pages visited, and the time and date of your visit. This helps us understand how our Site is used and improve our services.
Cookies: Our Site may use cookies to enhance user experience. Cookies are small files placed on your device that help us remember your preferences and track usage patterns. You can adjust your browser settings to refuse cookies, but this may affect the functionality of the Site.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our services
- To respond to your inquiries and provide customer support
- To improve our Site and services
- To send promotional materials, if you have opted in to receive them
- To comply with legal obligations and protect our rights
4. How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our Site and providing our services, subject to confidentiality agreements.
- Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
5. Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Choices and Rights
You have the right to:
- Access, update, or correct your personal information
- Opt-out of receiving promotional communications from us
- Request the deletion of your personal information, subject to certain legal exceptions
To exercise these rights, please contact us using the information provided below.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our Site with an updated effective date. Your continued use of our Site after any changes constitutes your acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us here.
